Support

Fernau operates an effective customer support service from its headquarters in England. In addition, we have an extensive worldwide network which can provide customers with rapid local support if required.

  Spares
We are still supporting Fernau equipment up to 20 years old.

  Repairs
We offer fixed price or time and materials based repair options. Assistance can be guaranteed within 24 hours using a long-term service contract.

  Technical Support
We assist customers with their problems on either a return to base or on site capability.

  Product Update Bulletins
Customers will be able to review documentation on our website and will be provided with all relevant update bulletins.